Last Updated: May 16, 2026
This End User License Agreement and Terms of Service (the “Agreement”) is a legally binding contract between you (the “User,” “Subscriber,” or “you”) and Truth in Data, LLC, a Tennessee limited liability company doing business as Relevant Analytics (the “Company,” “we,” “us,” or “our”). This Agreement governs your access to and use of the automotive data, valuation tools, reports, charts, vehicle history insights, and associated services (collectively, the “Services”) provided via our website (the “Site”).
BY CREATING AN ACCOUNT, PURCHASING A SUBSCRIPTION, OR ACCESSING THE SERVICES, YOU EXPLICITLY AGREE TO BE BOUND BY ALL TERMS OF THIS AGREEMENT, INCLUDING THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER IN SECTION 16. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO ACCESS OR USE THE SITE OR ITS DATA.
Strict Personal Use Restriction: The Services and all associated data are licensed to you solely for your personal, non-commercial informational purposes. You may use this data to inform your own personal vehicle purchases, research, or entertainment. Any commercial use, including use by auto dealerships, professional mechanics, commercial appraisers, insurance adjusters, lenders, fleet operators, or corporate research entities, is strictly prohibited.
Incorporation by Reference: The Company’s Privacy Policy, Acceptable Use Policy, Public Legal Disclaimers, any posted rate limits, query caps, fair-use thresholds, the Site’s robots.txt file, and any technical access restrictions (collectively, the “Policies”) are incorporated into and form a part of this Agreement.
You expressly agree that you will not engage in, facilitate, attempt, or permit any of the following prohibited actions, whether directly or indirectly through any third party, agent, contractor, or automated tool:
2.1 No Web Scraping or Automated Extraction. You are strictly prohibited from using any automated systems, software, scripts, bots, spiders, robots, scrapers, crawlers, data-mining tools, headless browsers, browser automation frameworks (including but not limited to Selenium, Puppeteer, Playwright, and Cypress), session replay tools, agentic browsing tools, or AI browsing agents to access, query, copy, monitor, download, index, harvest, cache, or store any data, text, code, metadata, or media from the Site.
2.2 No Circumvention of Technical Measures. You shall not bypass, disable, circumvent, or attempt to bypass any rate limits, CAPTCHAs, IP-based access controls, authentication mechanisms, session controls, geolocation restrictions, watermarks, digital rights management, or any other technical measures the Company employs. You acknowledge that such circumvention may violate 17 U.S.C. § 1201 of the Digital Millennium Copyright Act.
2.3 No Resale, Republication, or Redistribution. You shall not copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, syndicate, sublicense, or resell any automotive data, reports, valuations, insights, or compilations obtained from the Site in any format, medium, or platform whatsoever.
2.4 No Artificial Intelligence or Machine Learning Use. You are expressly forbidden from using any data, metadata, text, images, embeddings, or content obtained from the Site to train, fine-tune, validate, test, evaluate, benchmark, or populate any artificial intelligence model, machine learning algorithm, large language model, foundation model, neural network, generative AI system, or predictive software application; or to serve as input, context, prompt, retrieval source, or grounding data for any AI system, including via retrieval-augmented generation (RAG), embeddings, vector databases, agentic workflows, or similar techniques.
2.5 No Competitive or Benchmarking Use. You shall not use the Services or any insights derived therefrom to build, train, validate, benchmark against, reverse engineer, develop, market, or operate any product, dataset, application, or service that competes with the Company or any of its data providers.
2.6 Statutory Acknowledgment. Unauthorized access or any of the prohibited actions described in this Section 2 may constitute a violation of the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Digital Millennium Copyright Act (17 U.S.C. § 1201), the Tennessee Personal and Commercial Computer Act (T.C.A. § 39-14-601 et seq.), and applicable state and federal copyright, database, and misappropriation laws.
2.7 Liquidated Damages for Prohibited Extraction. The parties agree that the following amounts represent a reasonable pre-estimate of harm from breach of Sections 2.1–2.5: (a) $1.00 per individual record, row, report, valuation, or distinct data element accessed, copied, extracted, scraped, or stored in violation; and (b) $5,000.00 per day during which unauthorized automated access occurs, whichever total is greater. These liquidated damages are in addition to the Company’s right to seek injunctive relief, statutory damages, attorneys’ fees, and any other remedies available at law or in equity.
No Account Sharing: Your subscription is a single-user license, personal to you as an individual. You are strictly prohibited from sharing, transferring, selling, lending, or permitting any third party to use your account credentials, login information, session tokens, or subscription benefits.
Consent to Monitoring: You expressly consent to the Company’s monitoring, logging, and analysis of your access to and use of the Site, including without limitation query volume and patterns, session behavior, click and navigation telemetry, IP addresses and geolocation, device and browser fingerprinting, simultaneous login detection, and similar diagnostic and security data.
Enforcement: If monitoring indicates account sharing, anomalous access, scraping, or any other suspected violation, the Company reserves the right to suspend or terminate your access immediately, without notice, and without liability or refund.
Payment Processing via Stripe: All subscription fees, billing cycles, and transactions are processed securely through our third-party payment processor, Stripe, Inc. By inputting your payment details, you explicitly agree to comply with Stripe’s Terms of Service and Privacy Policies.
Strict No-Refund Policy: Due to the immediate, digital availability of the automotive data provided upon subscribing, all transactions are final. No refunds, pro-rated credits, or exchanges will be issued for any reason, including early cancellation, user error, dissatisfaction with the data, or website downtime.
Automatic Renewal: For recurring subscriptions, your payment method on file with Stripe will be automatically billed at the start of each billing cycle unless you cancel prior to the renewal date. Cancellation takes effect at the end of the then-current billing cycle.
Price Changes: The Company reserves the right to modify subscription pricing at any time. Price changes will take effect at the next renewal following at least thirty (30) days’ notice via email or in-Site notification.
No Warranties: Truth in Data, LLC d/b/a Relevant Analytics does not warrant, guarantee, or represent that the data is accurate, complete, comprehensive, timely, error-free, or reliable. Vehicle history data, valuations, and specifications can frequently contain administrative errors, omissions, or delays beyond our control.
“As-Is” Access: The Services and all information provided through your subscription are delivered strictly on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy.
Not a Consumer Report; FCRA Restriction: The Services are NOT a “consumer report” as defined by the federal Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) (“FCRA”), and the Company is not a “consumer reporting agency” under the FCRA. You shall not use any information obtained from the Services for any purpose covered by the FCRA, including determinations of eligibility for credit, insurance, employment, housing, or government benefits.
Specifically Disclaimed Uses: The Company expressly disclaims any representation or warranty that the data is suitable for: (a) vehicle purchase or sale decisions; (b) loan, lease, or financing decisions; (c) insurance underwriting or claims decisions; (d) assessments of mechanical condition, roadworthiness, or safety; (e) title or lien verification; (f) odometer accuracy verification; (g) accident-history completeness; (h) appraisal or formal valuation; or (i) any commercial decision-making.
Aggregator, Not Publisher of Original Factual Claims: The Company is a data aggregator. Any data point, valuation, score, condition assessment, rating, narrative, chart, or characterization displayed on the Site is a representation of underlying third-party source material as processed by the Company’s aggregation methodology, and is not an independent statement of fact by the Company about any specific vehicle, VIN, make, model, model year, manufacturer, dealer, or other entity.
No Affiliation, Endorsement, or Sponsorship: The Company is not affiliated with, endorsed by, sponsored by, or otherwise connected to any vehicle manufacturer, OEM, automotive dealer, distributor, industry association, certification body, or government agency. All vehicle brands, make and model names, logos, and other identifiers referenced on the Site are the property of their respective owners and are used solely for the purpose of identifying the vehicles to which they refer, in accordance with the doctrine of nominative fair use under the Lanham Act.
Opinions, Estimates, and Algorithmic Outputs: Where the Services present reliability scores, value ratings, condition assessments, depreciation curves, problem-frequency indicators, predictive estimates, or similar characterizations, such outputs are opinions, estimates, or algorithmic representations derived from aggregated third-party data. They are not statements of objective fact.
Protected Speech: The publication, aggregation, and presentation of automotive data, valuations, ratings, and associated commentary on the Site constitutes speech protected under the First Amendment to the United States Constitution, Article I, Section 19 of the Tennessee Constitution, and applicable state-law protections.
Truth in Data, LLC d/b/a Relevant Analytics is a data aggregator. The Company is NOT a licensed auto mechanic, certified appraiser, financial advisor, insurance professional, lender, or auto dealer. Any personal, financial, mechanical, purchasing, selling, leasing, or insurance decisions you make are made entirely at your own discretion and risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL TRUTH IN DATA, LLC, ITS OPERATING NAME RELEVANT ANALYTICS, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, LOST REVENUE, BAD INVESTMENTS, VEHICLE REPAIR COSTS, DIMINUTION IN VEHICLE VALUE, PROPERTY DAMAGE, OR BODILY INJURY ARISING OUT OF OR RELATED TO YOUR USE OF OR RELIANCE ON THE SITE, REGARDLESS OF THE LEGAL THEORY AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
Any claim or cause of action you may have against the Company arising out of or relating to this Agreement or the Services must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.
All data structures, proprietary database compilations, website layout, graphics, text, logos, software code, search features, valuation models, and the selection, coordination, and arrangement of the underlying data (collectively, the “Company IP”) are the exclusive intellectual property of Truth in Data, LLC and its respective data providers, and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. No ownership, title, or intellectual property rights in the Company IP are transferred to you under this Agreement. All rights not expressly granted are reserved by the Company.
Feedback License: If you submit feedback, suggestions, corrections, or other communications to the Company regarding the Services, you grant the Company a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, and exploit such Feedback for any purpose, without compensation or attribution to you.
Any manufacturer, dealer, data provider, vehicle owner, or other party that believes specific data displayed on the Site is materially inaccurate may submit a written Correction Notice to info@truthindatallc.com. The notice must include: (a) the identity of the submitting party and contact information; (b) the specific data point or location at issue; (c) a description of the alleged inaccuracy and the correct information, if known; and (d) supporting documentation. The Company will review Correction Notices in good faith and in its sole editorial discretion. The Company’s review and editorial determinations are not admissions of inaccuracy, fault, malice, or liability.
You agree to defend, indemnify, and hold harmless the Company and its members, managers, officers, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected to: (a) your breach of any provision of this Agreement; (b) your unauthorized access, copying, scraping, extraction, sharing, redistribution, or resale of any data obtained from the Site; (c) your use of any data to train, develop, validate, or operate any artificial intelligence or machine learning system; (d) your use of the Services for any purpose covered by the FCRA or any other regulated use; (e) any misuse of your account credentials; or (f) any decision you make in reliance on the data.
While the Company strives to maintain robust uptime, we do not guarantee uninterrupted or error-free access to the Site. The Company shall not be liable for any temporary unavailability, server crashes, scheduled maintenance windows, third-party hosting failures, or internet routing delays. No billing credits or refunds will be issued for platform downtime.
The Company shall not be liable for any failure or delay in performance of the Services to the extent caused by circumstances beyond its reasonable control, including without limitation acts of God, natural disasters, pandemics, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications failures, or cyberattacks.
You acknowledge and agree that any breach or threatened breach of Sections 2, 3, or 8 of this Agreement would cause irreparable harm to the Company for which monetary damages would be an inadequate remedy. Accordingly, in addition to any other remedies available at law or in equity, the Company shall be entitled to seek and obtain temporary, preliminary, and permanent injunctive relief and specific performance, in any court of competent jurisdiction, without the requirement to post bond or other security.
Notwithstanding Section 16 (Mandatory Arbitration), the Company retains the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain actual or threatened breaches of Sections 2, 3, or 8 of this Agreement, or to protect the Company’s intellectual property or confidential information. Either party may also seek relief in small-claims court for any claim within that court’s jurisdiction.
This Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. For any claim or action permitted to be brought in court under Section 14, you expressly agree that such action shall be brought exclusively in the state or federal courts sitting in Hamilton County, Tennessee. You hereby irrevocably submit and consent to the personal and exclusive jurisdiction of such courts.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH THE COMPANY THROUGH INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.
Agreement to Arbitrate: Except for claims carved out in Section 14, you and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator. The seat of the arbitration shall be Hamilton County, Tennessee.
Federal Arbitration Act: This arbitration provision is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement.
CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this class action waiver is found to be unenforceable, then the entirety of this Section 16 shall be null and void.
JURY TRIAL WAIVER: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH IRREVOCABLY WAIVE ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES.
Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to the Company at the address in Section 24 within thirty (30) days after first accepting this Agreement. Your notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.
In any arbitration, lawsuit, or other proceeding brought to enforce or interpret this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees, expert-witness fees, and costs (including arbitration fees and filing costs) from the non-prevailing party, in addition to any other relief awarded.
The Company reserves the right, in its sole discretion and without prior notice or liability, to terminate or suspend your account and access to the Services immediately if we believe you have violated any provision of this Agreement, including but not limited to web scraping, account sharing, AI training use, or data redistribution. Upon termination, your limited license to use the data is immediately revoked and you must cease all access to the Site and destroy any data in your possession obtained from the Site.
The following provisions shall survive any termination or expiration of this Agreement: Sections 2 (Prohibitions on Data Misuse, including liquidated damages), 5 (Disclaimer), 6 (Editorial Posture), 7 (Limitation of Liability), 8 (Intellectual Property and Feedback License), 9 (Notice and Correction Procedure), 10 (Indemnification), 13 (Injunctive Relief), 14 (Equitable Relief Carve-Out), 15 (Governing Law), 16 (Arbitration and Class Action Waiver), 17 (Attorneys’ Fees), 19 (Survival), 20 (Modification), and 24 (Contact).
The Company reserves the right, in its sole discretion, to modify, amend, or update this Agreement at any time. Material changes will be communicated by email to the address associated with your account and/or by posting on the Site at least fourteen (14) days before the effective date. Your continued access to or use of the Services after the effective date constitutes your acceptance of the modified Agreement.
You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without the Company’s prior written consent, and any attempted assignment without such consent shall be null and void. The Company may freely assign or transfer this Agreement, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, financing, or sale of assets.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed, and the remaining provisions shall continue in full force and effect. The failure of the Company to enforce any right or provision shall not constitute a waiver of that right or provision. This Agreement, together with the Policies, constitutes the entire agreement between you and the Company regarding the Services.
Electronic Acceptance: You agree that your electronic acceptance of this Agreement (including by clicking “I Agree,” creating an account, or using the Services) constitutes a valid and binding signature with the same force and effect as a handwritten signature.
Export and Sanctions Compliance: You represent and warrant that you are not located in any country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.
If you have any questions regarding this End User License Agreement, or if you wish to submit a Correction Notice under Section 9, you may contact the Company at:
Relevant Analytics
Email: info@vehiclereliability.com
BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT, INCLUDING THE ARBITRATION, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER IN SECTION 16.